> For the complete documentation index, see [llms.txt](https://polycop.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polycop.gitbook.io/docs/getting-started/faqs.md).

# FAQs

<details>

<summary><strong>Why is the wallet address I exported different from my Deposit Address or Trading Address?</strong></summary>

Polymarket's system generates **three distinct addresses** for you. This is a common source of confusion — here's what each one does:

| Address                                               | Role                                                                                                            |
| ----------------------------------------------------- | --------------------------------------------------------------------------------------------------------------- |
| **Deposit Address**                                   | Receives funds from other blockchains                                                                           |
| **Bridge Address** *(Internal — not visible to user)* | Polymarket's internal address that automatically converts USDC → USDC.e. You never interact with this directly. |
| **Trading Address**                                   | Used for gasless trade execution on Polymarket                                                                  |

**Which one should I use for what?**

| Scenario                                                          | Use This                                |
| ----------------------------------------------------------------- | --------------------------------------- |
| Sending funds in from an exchange or external wallet              | Deposit Address                         |
| Sending USDC / USDC.E / USDT directly on Polygon (zero fee)       | Trading Address                         |
| Logging into [Polymarket.com](http://polymarket.com) via MetaMask | Export private key → import to MetaMask |

They look different, but they all belong to you.<br>

For a full explanation and step-by-step guide, see the [**Wallet**](https://site.monica.cool/wallet) page.

</details>

<details>

<summary><strong>What is the minimum amount I need to deposit?</strong></summary>

* Min **deposit requirement** for the **PolyMarket's cross-chain bridge** is **$10**.
* However, **for Create copy trading, a min of $50 is required**. This is because if your capital is too low, the trades cannot be copy proportionally, which results in very poor performance.
* After testing is complete, try to use more funds to ensure you can copy the target address’s trades proportionally. Only then can you truly match the target address’s returns.

</details>

<details>

<summary><strong>Why hasn't my deposit arrived?</strong></summary>

{% hint style="info" %}
**The most common reason: you selected the wrong blockchain network.**
{% endhint %}

Before sending, always double-check:

1. **Are you sending to the correct address type?**
   1. Multi-chain deposits → use your **Deposit Address**
   2. Polygon-only → use your **Trading Address**
2. **Are you on the correct network?**

| Destination Address | Supported Networks                         |
| ------------------- | ------------------------------------------ |
| Deposit Address     | Polygon, Ethereum, Arbitrum, OP, Base, BSC |
| Trading Address     | Polygon only                               |

{% hint style="warning" %}
❌ Sending from BSC to your Trading Address will **not** arrive — the Trading Address only accepts Polygon transactions.
{% endhint %}

3. **Did you send a supported token?** Only **USDC** and **USDT** are supported. Sending other tokens (e.g., POL, BNB) will not credit your balance.
4. **Has enough time passed?** Cross-chain bridge transactions can take a few minutes. Wait at least 5–10 minutes before troubleshooting.

**Still not arrived?**

* 📖 Check the official guide: [Polymarket Transfer Guide & FAQs](https://intercom.help/funxyz/en/articles/10003876-transfer-crypto-guide-faqs#h_2834613ca7)
* 💬 Contact Polymarket support via the "Let's Talk" button at [fun.xyz](https://fun.xyz/)
* 🔧 Sent POL tokens or used the wrong network to the Trading Address? Recover here: [recovery.polymarket.com](https://recovery.polymarket.com/) *(select the correct blockchain network before connecting)*

</details>